BOOKINGS:
To ensure your preferred time and service is available we do advise that all bookings are made in advance. Walk-ins are also welcome if a slot is available.
ARRIVAL TIME:
We kindly request that our clients arrive on time for appointments. As a courtesy to all of our clients a prompt appointment schedule is adhered to, late appointments will not be honored. Treatments begun late will be shortened in consideration of the next client.
CANCELLATIONS:
At Phebean Anthony we operate on a very strict 48-hour cancellation policy in order for us to accommodate the high demand of appointments. As a courtesy to our clients we ask that appointments made directly with Phebean Anthony are cancelled at least 48 hours prior to your scheduled time. We are happy to cancel or reschedule appointments, providing we have at least 48 hours’ notice.
Failure to notify Phebean Anthony within this time will result in the loss of your appointment and 100% cancellation fee. No refunds will be given to cancellation outside the 48 hour window or bookings that have been rescheduled.